Question 1

Do you take insurance?

Accepted Answer

We are credentialed with most major insurance companies, including Trillium Community Health. We also always accept cash pay-pay patients. Please contact our office if you have any specific questions regarding pricing or service coverage at St. Rita Psychiatry.

Question 2

What ages do you treat?

Accepted Answer

While St. Rita Psychiatry primarily treats child and adolescent patients, several of our practitioners are still accepting young adult patients for a limited time. Katherine Leatherman, PMHNP-BC currently takes patients between the ages of 5 and 10, while Brian Troutz, PMHNP-BC and Renee Arreola, DNP, PMHNP-BC are seeing ages 5 to 30, and Diana Hall, PMHNP-BC treats ages 10 to 30. Huiying Jessica Zhou Tull, LPC sees ages 5-14, while Torie Heater, LPC, April Clark, LPC, and Allison Fox, CSWA see child, adolescent and young adult patients between the ages of 5 and 21.

Question 3

Do you offer therapy?

Accepted Answer

St. Rita Psychiatry embraces a collaborative care treatment model, offering both psychotherapy and psychiatric medication management services under one roof. We recognize that not every patient will need medication as a part of their treatment plan. Whether patients choose to work with a Psychiatric NP and/or therapist at St. Rita is entirely up to them.

Question 4

What sets St. Rita Psychiatry apart?

Accepted Answer

St. Rita Psychiatry provides unparalleled mental healthcare to the child and adolescent population. Our providers are experts in treating and managing both highly complex child psychiatric conditions and situational mental health concerns that children and teens face each day. We incorporate parent and family education, social skills training, and provide a collaborative care model that fosters communication with other members of the patient’s care team.

Question 5

Do you offer telehealth?

Accepted Answer

Katherine, Renee, Brian, April, Torie, Jessica, and Allison all prefer to see patients in person at our Eugene office whenever possible, and these providers do require patients and/or caregivers to be present for all intakes. Alternatively, Diana Hall, PMHNP, offers entirely telehealth services for those who may prefer to conduct appointments virtually.

Question 6

What’s your cancellation policy?

Accepted Answer

Given the high demand for services, we require at least 24 hours notice if you need to cancel your appointment. If you do not notify the clinic within this time frame, a standard fee of $150.00 will be charged to your account. If you fail to notify us within the required time frame a second time, the standard fee will be applied and it will be up to your providers discretion whether they would like to retain you as a patient. A third late cancellation or no show will result in termination of care.

Question 7

Is St. Rita Psychiatry a religious organization?

Accepted Answer

We are not a formal religious organization and are not operated by the archdioceses of Oregon. We chose the name St. Rita Psychiatry as she represents hope and healing in impossible situations. We accept all religions and identities and simply aim to provide psychiatric services to the neighborhood.

541-306-3173

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